Engen Materials Inc. (hereinafter referred to as the ‘Company’) know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.
This privacy notice describes how we are acting as a data controller and are required by law to provide you with information about us, the purposes for which we use your data, how we use your data and the rights you have according to Art. 6 (1) 1 lit. f GDPR.
If the company revises its personal information handling policy, it will notify you through website notices (or individual notices).
What Personal Information About Customers Does Company Collect?
The company collects the following personal information for membership registration, consultation, service application, etc.
1. Collection method (membership registration): ID, password, name, nickname, email
2. Service use (items required for tax reporting and bookkeeping): Business classification (individual (simple bookkeeping, double-entry bookkeeping), corporation), representative name, representative resident registration number, business registration number, company head office location, credit card information, etc.
3. Information that can be automatically generated and collected when using the service or during business processing: IP address, cookie, date and time of visit, service use record, bad use record
For What Purposes Does Company Process Your Personal Information?
1. Fulfilment of contract for service provision and settlement of fees according to service provision
2. Content provision, ordering and fee ordering, financial transaction identity verification, and financial service membership management
3. Identity verification, personal identification, prevention of fraudulent use by delinquent members and unauthorized use, confirmation of intention to join, age verification, handling of complaints such as complaint handling, delivery of notices, use for marketing and advertising when using membership services
4. Delivering advertising information such as events, determining access frequency, or statistics on members’ use of services
How Long Do We Keep Your Personal Information?
In principle, after the purpose of collecting and using personal information has been achieved, the information is destroyed without delay. However, if preservation is necessary in accordance with the provisions of relevant laws and regulations, the company will retain member information for a certain period of time specified in the relevant laws and regulations as follows.
1. Preservation items: Order records Preservation basis: Records on contracts or cancellation of subscription, etc.
2. Preservation period: 3 years
3. Records on contracts or subscription withdrawals, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
4. Records on payment orders and supply of services, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
5. Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
※ You have the right to refuse the collection and use of your personal information as described above, but if you refuse the collection and use of essential information, there may be restrictions on the use of member services, such as not being able to register as a member.
In principle, the company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. Destruction procedures and methods are as follows.
How does Company Destruct Your Personal Information?
1. Destruction procedure
The information you entered for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved and is subject to a certain schedule (see retention and use period) according to information protection reasons according to internal policies and other related laws. It is stored for a period of time and then destroyed.
Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.
2. Method of destruction: Personal information stored in electronic file format is deleted using a technical method that renders the record unrecoverable.
Does Company Share Your Personal Information?
In principle, the company does not provide users' personal information to outside parties. However, exceptions are made in the following cases.
1. When users consent in advance
2. In cases where there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation.
Users can view or modify their registered personal information at any time and may also request cancellation of membership. To view or modify users’ personal information, click ‘Change personal information’ (or ‘Modify member information,’ etc.). To cancel membership (withdraw consent),
You can click “Cancel Membership” and go through the identity verification process to view, edit, or cancel your membership. Alternatively, if you contact the personal information manager in writing, by phone or email, we will take action without delay.
If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed.
Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
The company processes personal information cancelled or deleted at the user's request as specified in the "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for any other purpose.
What About Cookies And Its Purpose?
The company operates ‘cookies’ that store and retrieve your information from time to time. A cookie is a very small text file that the server used to run the website sends to your browser and is stored on your computer's hard disk.
The company uses cookies for the following purposes.
1. Providing target marketing and personalized services by analyzing the access frequency and visit time of members and non-members, identifying users' tastes and interests, tracking traces, and determining the degree of participation in various events and number of visits. You have the option to install cookies. Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.
2. How to refuse cookie settings
To refuse cookie settings, you can allow all cookies, confirm each time you save a cookie, or refuse to save all cookies by selecting the options in the web browser you are using.
Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information. However, if you refuse to install cookies, there may be difficulties in providing services.
Controllers of Personal Information
In order to protect customers' personal information and handle complaints related to personal information, the company designates relevant departments and a personal information manager as follows.
Customer Service Department: Engen Materials Inc.
Personal information manager: Engen Materials Inc.
You may report all personal information protection-related complaints that arise while using the company's services to the personal information manager or responsible department.
The company will provide prompt and sufficient responses to user reports. If you need to report or consult about other personal information infringements, please contact the organizations below.
Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
Supreme Prosecutors' Office - Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
National Police Agency - Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)
